Privacy Policy.
Last updated: August 2026
At The Client Studio Ltd ("The Client Studio", "we", "our" or "us"), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us or use our services.
Who We Are
The Client Studio Ltd
Registered in England & Wales
Company Number: 17323043
Email: hello@theclientstudio.co.uk
Information We Collect
We may collect personal information when you:
- Contact us through our website
- Complete our enquiry form
- Email or telephone us
- Request information about our services
- Become a client
This information may include:
- Full name
- Business name
- Email address
- Telephone number
- Information relating to your enquiry or project
- Any additional information you choose to provide
We may also collect anonymous website usage information through cookies and website analytics.
How We Use Your Information
We use your information to:
- Respond to your enquiries
- Arrange discovery calls and consultations
- Prepare quotations and proposals
- Deliver our services
- Manage ongoing client relationships
- Send invoices and business communications
- Improve our website and services
- Meet our legal and regulatory obligations
We will never sell, rent or trade your personal information to third parties.
Legal Basis for Processing
Under UK data protection legislation, we process your personal information because:
- You have requested information about our services.
- Processing is necessary to fulfil a contract with you.
- We have a legitimate interest in operating and improving our business.
- We are required to comply with legal obligations.
How We Store Your Information
We take appropriate technical and organisational measures to keep your information secure.
Your information may be stored using trusted business systems that support the delivery of our services, including secure email, website hosting and document management platforms.
Access to your information is restricted and only used where necessary for legitimate business purposes.
How Long We Keep Your Information
We only retain personal information for as long as necessary.
If you become a client, we may retain relevant information to fulfil our contractual and legal obligations.
If you contact us but do not proceed with our services, we will only retain your information for as long as reasonably necessary to respond to your enquiry unless a longer retention period is required by law.
Sharing Your Information
We only share personal information where necessary to provide our services or where required by law. This may include trusted third-party service providers such as:
- Website hosting providers
- Email service providers
- Cloud document storage
- Accounting or invoicing software
- Professional advisers where legally required
Any third-party providers are expected to process your information securely and in accordance with applicable data protection laws.
Cookies
Our website uses cookies to improve your browsing experience and help us understand how visitors use our website. Cookies allow us to:
- Improve website performance
- Analyse website traffic
- Remember user preferences
- Enhance your browsing experience
You can manage or disable cookies through your browser settings at any time. For more information, please see our Cookie Policy.
Your Rights
Under UK data protection law, you have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information where appropriate
- Object to certain types of processing
- Request restriction of processing
- Withdraw consent where consent is the legal basis for processing
- Request a copy of the information we hold about you
If you have concerns about how your information is handled, you also have the right to lodge a complaint with the Information Commissioner's Office (ICO). For further information, please visit ico.org.uk.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing any personal information.
Data Security
We are committed to protecting your personal information and take reasonable steps to safeguard it against unauthorised access, loss, misuse or disclosure.
While no online system can guarantee complete security, we continually take appropriate measures to protect the information we hold.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services or legal requirements. Any updates will be published on this page and will take effect immediately from the date of publication.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
The Client Studio Ltd
Email: hello@theclientstudio.co.uk